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Shipping & Returns

Returns Policy

You may return most new, unopened or non-custom orders within 10 days of delivery. Postage and return postage costs are at the purchaser's expense. 

You should expect to receive your refund within two weeks of the item being received by Country Kids Colection. This time period includes the transit time for us to receive your return, the time it takes us to process your return, and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please make contact via email at info@countrykidscollection.com. We will notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We recommend choosing the registered post option - no responsibility is taken for lost or missing non-registered parcels.

Please note the purchaser is responsible for any taxes or duties incurred on entry of your parcel to your country.

If you have any questions please contact us at info@countrykidscollection.com or via Live Chat (COMING SOON!)